Refund policy

Ebooks are digital products and are available immediately upon order. They are not returnable. If you have accidentally ordered the wrong item, please contact me immediately at alice@sextonscottage.com.

The print books sold on sextonscottage.com are printed on demand, to order, and are then shipped directly to you. Because of this, unfortunately, they are not returnable.

Once the order is placed, there is only a short window in which it can be cancelled (usually within 24 hours, longer over weekends). Please email immediately if you have made a mistake, and I will do my best to resolve the issue.

Books are printed in the UK, US, Canada, and Australia, depending on the location you order from, and will be shipped to you from the nearest printer.

Please note that given the nature of print-on-demand production, occasionally there will be misprints. In the rare event that this should happen, please email me with pictures so that I can relay them to the printer and get replacement copies sent to you.